Terms and conditions

1. Who we are

The Well Destinations is a brand run by ADMED Health Tour SRL, tax ID (CUI) 43640500, Trade Register No. J08/245/2021, registered office at Bld. Gării nr. 3, bl. 3, sc. F, parter, ap. 3, Brașov, Brașov County, 500148, Romania. You can write to us at contact@thewelldestinations.com.

2. What the service is

The Well Destinations is a health and wellness concierge service. Services presented on this website are provided and invoiced directly by our partner hotels and clinics, and payment is made directly to them.

The Well Destinations is not a medical provider, hotel operator or direct supplier of wellness treatments. We coordinate requests, communication and bookings between you and our partners.

3. Medical information

The information on this website is general and is not medical advice. Second medical opinions are given by doctors of our partner hospitals.

Nothing on this website replaces a consultation with a doctor. This service is not intended for medical emergencies; in an emergency, call 112.

4. Programmes and prices

Programmes, prices and validity periods are those our partners give us and may be changed by them. A price shown as “From” is the starting point; the final price and availability are confirmed by the provider after your request. Flights are not included unless the programme says otherwise.

5. Requests

A request sent through the website is not a booking and does not commit you to anything. Each request receives a reference number, which we confirm to you by email.

6. Payment

No payments are made through this website. Services are paid directly to the provider who delivers them, under that provider’s terms.

7. Liability

ADMED Health Tour SRL is responsible for the coordination it provides. Medical, accommodation and wellness services are delivered under the responsibility of the providers who deliver and invoice them.

8. Intellectual property

The texts, The Well Magazine, the photographs and the visual identity of The Well Destinations are protected. You may share them by link; you may not reproduce them without our written consent.

9. Personal data

How we process your data is described in the Privacy policy and the Cookie policy.

10. Governing law and disputes

These terms are governed by Romanian law. For any complaint, please write to us first at contact@thewelldestinations.com. Consumers may also contact the Romanian National Authority for Consumer Protection (ANPC), www.anpc.ro.